CenturyLink Customer Service
CenturyLink is a renowned telecommunication company that offers high-speed internet service for both home and business users. The Internet service of CenturyLink is excellent, that’s why its customer base is very big and increasing rapidly. The CenturyLink customer service team plays an important role in maintaining its customer base and resolving the various problems of its users. The customers can contact them anytime to resolve all kinds of internet problems no matter if they are related to billing, sales or technical support.
If you are using the CenturyLink internet and don’t know how to contact CenturyLink Technical Support then this post is just for you. Here, we will provide you all the phone numbers and other communication channels by which you can get in touch with the representatives of CenturyLink.
Why CenturyLink Tech Support is important?
There is no such internet service that is completely free from all kinds of errors and issues. Every now and then, you may have to face various inevitable problems. Some of the most common problems that are reported by various CenturyLink users are as follows:
CenturyLink Internet not working
Unable to join CenturyLink wifi
CenturyLink modem lights not working
CenturyLink not enough bandwidth issue
Problems in CenturyLink modem setup
CenturyLink not getting advertised speed
CenturyLink router isn’t working
Slow and sluggish Internet speed
CenturyLink Internet not connecting
Not able to use CenturyLink Internet on phone
We have compiled the above-mentioned list just to provide you examples of the issues that you might face while working on CenturyLink Internet. Regardless of the issues, you can contact the CenturyLink Internet Support department to keep your internet connection at its peak performance.
CenturyLink Customer Service Phone Numbers
Contacting the support department through a phone call is always a smarter option as compared to chat and Email. The reason behind this is that you can understand the solutions over the phone in a better way as compared to the written solution by live chat or Email. The phone numbers of different departments of CenturyLink are as follows:
CenturyLink Billing phone number: (888) 723-8010 – In case you are encountering any issue related to billing and accounts then you should opt for this phone number. Please note that this number is different from the number for payments as it is especially dedicated for discrepancies related to the customer’s bills and account.
CenturyLink Spanish phone number: (800) 201-4099 – In case you are a Spanish language speaker and want to get the assistance in Spanish then you should call on this phone number. After dialing this phone number, you have to press 9 on your phone’s keypad. Then, your call will be transferred to a representative who can assist you in the Spanish language. You can then ask your queries to the customer service executive and get the finest support in Spanish.
CenturyLink Sales phone number: (877) 862-9343 – This phone number is dedicated for sales support. In case you are looking for a new CenturyLink internet connection then you should dial this number. You can also call on this phone number if you want to order new CenturyLink services like home phone and television. It is recommended that you should ask the representative about the current special deals and packages available in your area. By doing so, you can get the best CenturyLink Internet deal.
|Department Name||Phone Number|
|CenturyLink Spanish Support||(800) 201-4099|
|CenturyLink Billing Department||(888) 723-8010|
|CenturyLink Sales Department||(877) 862-9343|
CenturyLink Business Customer Service Phone Numbers
To provide a flawless service to its business users, CenturyLink offers separate support phone numbers for them. The various CenturyLink business internet customer service numbers available are given below:
CenturyLink business billing (877) 832-8404: This phone number is the one-stop destination to resolve all your concerns that is related to your CenturyLink Business account. Through this number, you can request billing overview to know the services for which you are paying. Additionally, you may also request the executives to change your current payment method. CenturyLink also provides facilities of automatic bill payments and payments of bills over the phone.
CenturyLink Business Sales (866) 476-9909: The users who are looking to order a new CenturyLink small business services (less than 10 employees) can dial this number. By doing so, you can seek complete information regarding phone service, business internet, TV and data packages services. If you are also interested in CenturyLink Business cloud service like file sharing, storage, security solutions and web management then you should call this phone number.
CenturyLink Enterprise Service Sales (800) 871-9244: To get sales support for medium sized business (more than 10 employees) you can dial this phone number. CenturyLink offers numerous services for its business users such as network security, cloud storage etc. You can get complete information on all these services by talking to the sales agent through this number.
CenturyLink Store Contact Details by City
In the table given below, you can find the contact details of various stores of CenturyLink.
|Name of store||Address of store||Phone number||Working hours|
|CenturyLink||5115 Morganton Rd, Fayetteville, NC 28302||(910) 826-0593||Monday to Friday – 9 AM to 6 PM|
|CenturyLink||731 East Trade Street Charlotte NC 28202, Charlotte, NC 28202||(980) 206-3685||–|
|CenturyLink||825 Julian R Allsbrook Hwy, Roanoke Rapids, NC 27870||(252) 535-1177||Tuesday and Thursday – 10 AM to 5 PM|
|CenturyLink||1100 N Wesleyan Blvd Suite 9548, Rocky Mount, NC 27804||(252) 446-4453||Monday to Friday – 8 AM to 5 PM|
|CenturyLink||14111 Capital Blvd, Wake Forest, NC 27587||(919) 554-2445||Monday to Friday – 8 AM to 6 PM|
|CenturyLink||33 W Gordon St, Roxboro, NC 27573||(336) 599-3185||Tuesday and Thursday – 10 AM to 4 PM|
|CenturyLink High Speed Internet||Fayetteville, NC 28314||(910) 759-5231||Monday to Sunday – 8 AM to 12 AM|
|CenturyLink||1020 El Jobean Rd suite a, Port Charlotte, FL 33948||(941) 629-9311||Mon – Fri: 8 AM to 6 PM, Saturday – 10 AM to 3 PM|
|CenturyLink||5100 Daniels Pkwy ste 300 & 400, Fort Myers, FL 33912||(239) 590-0440||Mon – Fri: 8:30 AM to 6:30 PM, Saturday: 10 AM to 3 PM|
|CenturyLink||2710 Del Prado Blvd S, Cape Coral, FL 33904||(239) 772-9100||Mon – Fri: 9 AM to 6 PM, Saturday: 10 AM to 3 PM|
|CenturyLink||311 US-27, Sebring, FL 33870||(863) 471-0272||Mon – Fri: 8:30 AM to 5 PM, Saturday: 9 AM to 2 PM|
|CenturyLink||3030 E Semoran Blvd ste 192 & 194, Apopka, FL 32703||(407) 788-1388||Monday to Friday – 9 AM to 6 PM|
|CenturyLink||684 US-441, Lady Lake, FL 32159||(352) 430-2255||Mon – Fri: 8 AM to 5 PM, Saturday: 9 AM to 5 PM|
|CenturyLink||115 Fayetteville St, Clinton, NC 28328||(910) 592-6022||Tuesday and Thursday – 10 AM to 5 PM|
|CenturyLink||1816 N Sandhills Blvd, Aberdeen, NC 28315||(910) 692-7126||Monday to Friday – 9 AM to 6 PM|
|CenturyLink Internet & TV||Lehigh Acres, FL 33974||(239) 201-2305||Monday to Sunday – 8 AM to 8 PM|
|CenturyLink||212 Sherburne St S, Stillwater, MN 55082||(651) 323-2515||Monday to Sunday – 7 AM to 10 PM|
|CenturyLink||3101 SW 34th Ave #101, Ocala, FL 34474||(352) 690-6467||Mon – Fri: 9 AM to 6 PM, Saturday: 9 AM to 5 PM|
|CenturyLink||6434 Naples Blvd #408, Naples, FL 34109||(239) 596-6220||Mon – Fri: 9 AM to 6 PM, Saturday: 10 AM to 3 PM|
|Maplewood CenturyLink TV – Internet Services||2607 White Bear Ave N, Maplewood, MN 55109||(651) 299-0151||Monday to Sunday: 7 AM to 10 PM|
|CenturyLink||2780 W Chandler Blvd #5, Chandler, AZ 85224||(480) 722-0317||Monday to Saturday: 9 AM to 7 PM|
|CenturyLink||6755 E Williams Field Rd, Mesa, AZ 85212||(480) 378-3024||Monday to Saturday: 8:30 AM to 5:30 PM|
|CenturyLink||1229 S Power Rd #107, Mesa, AZ 85206||(480) 641-1680||Monday to Saturday: 9 AM to 7 PM|
|CenturyLink||4575 E Cactus Rd #135, Phoenix, AZ 85032||(602) 765-2334||Monday to Saturday: 9 AM to 7 PM|
|CenturyLink||2641 N 44th St #102, Phoenix, AZ 85008||(602) 954-3678||Monday to Saturday: 9 AM to 7 PM|
|CenturyLink||3556 New Center Point, Colorado Springs, CO 80922||(719) 591-0540||Mon – Fri: 9 AM to 6 PM, Saturday: 10 AM to 5 PM|
|CenturyLink||1925 Dominion Way, Colorado Springs, CO 80918||(719) 900-4382||Monday to Sunday – 7 AM to 10 PM|
|CenturyLink||1157 N Circle Dr, Colorado Springs, CO 80909||(719) 597-8418||Mon – Fri: 9 AM to 6 PM, Saturday: 10 AM to 5 PM|
|CenturyLink||930 15th St, Denver, CO 80202||(303) 825-3434||–|
|CenturyLink||9370 S Colorado Blvd Unit A-8, Highlands Ranch, CO 80126||(303) 791-5033||Mon – Fri: 9 AM to 7 PM, Saturday: 9 AM to 5 PM|
|CenturyLink||14456 Delaware St #200, Westminster, CO 80020||(303) 457-1881||Mon – Fri: 9 AM to 7 PM, Saturday: 9 AM to 5 PM|
|CenturyLink||14222 E Cedar Ave b, Aurora, CO 80012||(303) 343-0861||Mon – Fri: 9 AM to 6 PM, Saturday: 10 AM to 5 PM|
|CenturyLink||6757 Simms St, Arvada, CO 80004||(720) 721-3373||Monday to Sunday: 7 AM to 10 PM|
|CenturyLink||5324 Olde Wadsworth Blvd, Arvada, CO 80002||(303) 403-9980||Mon – Fri: 9 AM to 7 PM, Saturday: 9 AM to 5 PM|
|CenturyLink||2620 118th Cir NE, Blaine, MN 55449||(612) 504-8769||Monday to Sunday: 7 AM to 10 PM|
|CenturyLink||13060 Riverdale Dr NW #200, Coon Rapids, MN 55448||(763) 421-9373||Mon – Fri: 9 AM to 7 PM, Saturday: 9 AM to 1 PM|
|CenturyLink||287 Marschall Rd, Shakopee, MN 55379,||(612) 504-2388||Monday to Sunday: 7 AM to 10 PM|
|CenturyLink||14200 Wayzata Blvd F, Minnetonka, MN 55305||(952) 545-1093||Monday to Friday: 9 AM to 7 PM, Saturday: 9 AM to 1 PM|
|CenturyLink||8151 161st Ave NW, Ramsey, MN 55303||(763) 312-8574||Monday to Sunday: 7 AM to 10 PM|
|CenturyLink||1605 Queens Dr #104, Woodbury, MN 55125||(651) 735-1322||Monday to Friday: 9 AM to 7 PM, Saturday: 9 AM to 1 PM|
|CenturyLink||1629 County Rd C West, Roseville, MN 55113||(651) 631-2682||Mon – Fri: 9 AM to 7 PM, Sat: 9 AM to 5 PM, Sun-– 11 AM to 5 PM|
|CenturyLink||4386 N Oracle Rd #156, Tucson, AZ 85705||(520) 293-1404||Monday to Friday: 9 AM to 6 PM, Saturday: 10 AM to 5 PM|
|CenturyLink||7857 W Bell Rd Suite 107, Peoria, AZ 85382||(623) 776-0287||Monday to Saturday: 9 AM to 7 PM|
|CenturyLink||9390 W Hanna Ln B103, Glendale, AZ 85305||(623) 245-3390||Monday to Saturday: 9 AM to 7 PM|
|CenturyLink||5217 N 99th Ave, Glendale, AZ 85305||–||Monday to Friday: 10 AM to 7 PM|
Other Communication Channels for CenturyLink Support
Apart from the phone number, you can also use some other communication channels in order to contact the support service of CenturyLink as given below.
CenturyLink Support Pages
CenturyLink Customer Service Page: This page serves as the main customer service directory where you can find the phone numbers of different customer service departments of CenturyLink. On this page, a search box is also available through which you can search common issues related to the CenturyLink services. Additionally, here you can also find a troubleshooter which can help you cope up with the various CenturyLink problems. The direct link to open this support page is as follows: centurylink.com/home/help/contact.
CenturyLink Live chat page: Another way to contact the customer service team of CenturyLink is online chat. In order to initiate the live chat, you have to visit the help page of CenturyLink. Please note that to start the online chat support you have to provide some basic details such as your name, email, account number and nature of the query etc. You may also have to wait for a while till the CenturyLink agent is available. You can access this page through the official link as follows: centurylink.com/home/help/contact.
Support page to cancel CenturyLink services: This is an especially dedicated page for the cancellation of your services. On this page, you will find the solution to common issues why users may want to cancel their CenturyLink services. Here you can check the ways to lower your bill, transferring the service to a new area etc. So, in case you are looking to suspend or cancel your service then you should visit this page. Here is the link that you need to follow in order to open this webpage: http://www.centurylink.com/home/help/account/how-to-cancel-your-centurylink-service.html
CenturyLink Business Internet Support Pages
CenturyLink Business support help page: This webpage is primarily focused on providing information on various CenturyLink small business services. So, if you have any kind of question related to the billing, sales, tech support etc. then you should give a visit on this page. Here you will phone number listed only for the business customers. Here is the official link to open this page: https://www.centurylink.com/small-business/support.html.
Live chat support page for CenturyLink Business user: This page is also dedicated to the CenturyLink Business Customers. Here you will find the options to start four different types of chat support i.e. sales and billing, phone repair, internet repair, and business control. Make sure to select the right chat option as per your situation. Check the following link to visit this webpage: https://www.centurylink.com/small-business/support.html.
CenturyLink Social Media Pages and Channels
CenturyLink Twitter Account: – To stay updated with the news about various product launches, network expansion of CenturyLink you can follow them on Twitter. Although Twitter is not an ideal method to get the CenturyLink support, you may still DM the problem you are facing to the official Twitter handle. Your concern will be soon be addressed by a company representative as early as possible. The official twitter handle of CenturyLink is “@CenturyLink”.
CenturyLink Facebook Account: CenturyLink also marks its presence on Facebook. The company is quite active on Facebook and post quite regularly on its page. The FB stories of CenturyLink mainly provide information about its different campaigns and services. You can message your concern to the CenturyLink FB Page. Normally, you will get a response from the customer service team within an hour. You can check the official FB page of CenturyLink through the following link: http://www.facebook.com/CenturyLink.
CenturyLink YouTube Account: CenturyLink is also very active on Youtube and posts several videos every week. Most of the videos are tutorial in nature giving information on different products and services of the company. If you work in the IT field then these videos can help you a lot. A direct link to check the Official YouTube Channel of CenturyLink is as follows: https://www.youtube.com/user/centurylink/.
Frequently Asked Questions
Ques. 1 – How can I check my CenturyLink Internet Speed Test?
Answer: The process to check the Internet speed of CenturyLink is very easy. You just have to use the official tool of testing internet speed through the following link – https://www.centurylink.com/home/help/internet/internet-speed-test.html
Ques. 2 – How can I troubleshoot slow speed of CenturyLink Internet?
You can try the following steps in order to speed up your CenturyLink internet connection.
- Connect only one device to your modem and close all the running programs.
- Make sure you are not using a filter on your modem.
- Ensure that the cables are not damaged.
- Check the device on which you are using the CenturyLink Internet. You have to make sure you are using an updated and compatible browser.
- Confirm that your browser has the latest firmware version.
- Open another website and see if the problem continues. In case the speed is slow on a particular website then you need to contact the support service of that particular website.
- Make sure that there is no faulty wiring at your home etc.
- If the problem carries on then you should contact the CenturyLink support team for more help.
Ques. 3 – How can I return my modem?
Answer: You should follow the steps mentioned below in order to return your modem with unreturned equipment charges.
- Pack your return box with a modem and all other equipment including power cables, remote control etc. that are supplied by CenturyLink.
- Print your return label by visiting the return page through the following link – http://www.centurylink.com/returns/.
- Attach the printed return label to the box.
- Carry the box to an authorized United Parcel Service (UPS) shipping center.
Ques. 4 – Can I cancel my CenturyLink account anytime for free?
Answer: Yes, you can cancel the CenturyLink month to month service any time for free. However, you should note that if you are in a long-term contract then you may have to pay some additional cancellation charge.